Certifications

RAZR - Technical Operation Analyst
June 2022 - Present

Direct Financial Institution(DFI Projects)

Clients: Boeing Credit Union, Florida Credit Union, Clearview Credit Union

• Project launch lead for Direct Financial Institution rewards eg. Boeing Credit Union, Florida, and Clearview CU
• Hands on experience working with JSON, Bootstrap, Custom API
• Making sure web pages are WCAG 2.0, 2.1 compliance using WAVE and Accessibilty tools
• Deploy and maintain custom workflows, automation, and triggered rewards process for Credit Unions Clients
• Monitoring logs for exceptions/errors in data import/export process
• Experience with Data Dogs, PostgreSQL
• Debugging and creating test cases, automate and user-acceptance
• Extensive experience with RAZR custom java baased software called Designer
• Ensure all data are secure and PCI compliance in all testing phases

CAIT - Graduate Assistance
March 2021 - May 2022

• Install and implement Opentelemetry Tracing with Harbor registry management, Grafana Tempo and Logging with Loki
• Hands on experience working with LDAP
• Technical Support for CAIT Support staff with setup needs.
• Daily drive CentOS 7 and 8
• Monitoring logs to monitor traffics for network security
• Experience with Containerize technology (Docker, Kubernetes)
• Generating Dashboards and Alerts for system monitoring with Grafana/Prometheus and Wazuh for SIEM
• Maintain Wazuh, Grafana, Harbor Registry Prometheus and Graylog
• Work with a variety of Dell Sever and Switches (Dell R710, R730, 1950, 2950)

Novalink Solutions - Account Coordinator/OSC
August 2017 - August 2020

• Manage the database for the company as well as portals to support for technical needs of the employees.
• Create/Generate automated reports/alerts/notifications.
• Manage logins, data entries, Automated WorkFlow and Users.
• Work with employees with troubleshooting, maintenance, and installation of hardware/software needs.
• Facilitate interview. hiring and hands-on training for team members
• Lead a team of 3 recruiters to find suitable candidates/consultants for State and commercial clients for different technology and background.
• Excellent verbal, technical, and interpersonal skills.